• Our calendar fills quickly, but we reserve a few time slots each week for urgent breastfeeding support. If you're experiencing a breastfeeding emergency and don’t see an available appointment, please reach out through our contact form and describe your concern. We'll do our best to accommodate you as soon as possible.

    Examples of breastfeeding emergencies:

    • Severe nipple pain or bleeding

    • Cracked, pinched or traumatized nipples

    • Any breastfeeding problem with a baby younger than two weeks old

    • Baby refusing the breast or missing multiple feeds

    • Signs of low milk intake, such as fewer wet diapers or excessive sleepiness

    • Sudden decrease in milk supply

    • Breast pain, lumps, engorgement, or blocked ducts

    • Baby’s weight loss or inadequate weight gain

    If something doesn’t feel right, trust your instincts. We're here to support you and your baby with compassionate, evidence-based care.

Terms & Conditions

1. Home Visit Fee
A $50 travel fee applies to all in-home consultations. This fee reflects the time and travel required to provide care in your home. Home visits allow families to receive support in the comfort of their own space, and this fee helps us offer unhurried, attentive care to each family.

2. Taxes
Applicable taxes (GST + QST) will be added to all services and products in accordance with provincial regulations.

3. Appointment Availability
Appointments are subject to availability. We always do our best to accommodate your preferred timing, and your booking is confirmed once a time has been secureed.

4. Arrival Time for Home Visits
Home visit times are estimated, as traffic can be unpredictable and outside of our control. While we may not be able to guarantee an exact arrival time, your full consultation time will always be honored.

5. Payment Policy
Payment is due at the time of service. We accept cash and e-transfer for your convenience.

6. Cancellations & Rescheduling
If you need to cancel or reschedule, we kindly ask for at least 48 hours’ notice. This allows us to offer that time to another family who may be waiting for support.

7. Late Cancellation Fee
Cancellations made with less than 24 hours’ notice, or missed appointments, may be subject to a fee of 50% of the consultation cost. Thank you for respecting our time and the time of other families. We truly appreciate it.

We’re honored to be part of your feeding journey.